Legal Notice & Privacy Protection

Responsible for content:

WAREMA Renkhoff SE
Harald Freund, Executive Vice President Sales
Hans-Wilhelm-Renkhoff-Straße 2
D-97828 Marktheidenfeld
Germany

Board of Management
Angelique Renkhoff-Mücke (Chief Executive Officer)
Harald Freund (Executive Vice President Sales)
Michael Müller (Executive Vice President Manufacturing)
Supervisory board
Dr Axel Bauer (Chairman of the Supervisory Board)

Telefon: +49 (0)9391/20-0
Telefax: +49 (0)9391/20-42 99
E-Mail:

 
Register Court
Würzburg Local Court (Amtsgericht Würzburg)
Registry number: HRB 4528, Würzburg

Chamber of Crafts and Trades for Lower Franconia in Würzburg
(Handwerkskammer für Unterfranken Würzburg),
Company no.: 0522133

VAT registration no. in accordance with §27a Umsatzsteuergesetz (German VAT Act)
DE811240418

WEEE-Reg.-Nr. DE 22907310

WAREMA Renkhoff SE

This legal information also applies to our official social media presence on the following networks:
 https://www.facebook.de/warema1955
 https://twitter.com/WAREMA_de
 https://twitter.com/WAREMA_en
 https://plus.google.com/102846049636138194757
 https://www.youtube.com/user/SonnenLichtManager

Programming / Web server administration:



Panvision GmbH
Bonsiepen 13
45136 Essen, Germany
Telefon: +49 (0)201-6155-100
Telefax:  +49 (0)201-6155-111
Email: info@panvision.de

Domain management



iWelt AG    
Mainparkring 4
D-97246 Eibelstadt, Germany

Tel.: +49 (0)9303/982-800
Fax: +49 (0)9303/982-899
E-Mail: info@iwelt.de
  • General Terms and Conditions and General Purchasing Conditions

    WAREMA Renkhoff SE
    You can view/download our General Terms and Conditions and our General Purchasing Conditions here.

  • Certificate of Exemption in accordance with § 48 b EStG (German Income Tax Act)

    The Certificate of Exemption as per §48 b EStG can be downloaded here for your purposes.

    Before using the new confirmation query for the Certificate of Exemption, you need to register.
    Please note that the query services continue to be free of charge.

    The applicable tax office number for WAREMA Renkhoff SE in Bavaria is 231.

  • Trademark notice
    WAREMA and the WAREMA logo are registered trademarks of WAREMA Renkhoff SE. Any other labels or symbols contained herein are marks or registered trademarks of their respective owners.
  • Disclaimer

    All information and all links are researched by WAREMA to the best of our ability. In the case of references and content based on the wording of laws and regulations, they do not constitute legal advice. WAREMA accepts no liability for the up-to-dateness and/or correctness of the information contained in this site.
    Liability for any and all consequential damage resulting from the use of the software, including punitive damages and lost profits, is hereby excluded. This disclaimer also applies if a WAREMA agent or supplier was made aware of the possibility of such damage. The disclaimer also applies to any claims from third parties.

    Liability
    The same shall apply in the event of incorrect use of the sun shading planner by the user. The user is solely responsible for reviewing and verifying any data generated with the aid of the sun shading planner.
    WAREMA assumes full liability for intentional or grossly negligent actions or omissions.
    In the case of ordinary negligence, WAREMA will only accept liability in the event that a material contractual obligation is breached in such a manner that the object of the contract is jeopardised. In this case, liability for any damage that occurs (including indirect damage) shall be limited to € 1,000 per event of damage.
    Any further rights or claims shall be excluded independent of the legal basis therefor. This applies in particular to the compensation for indirect damage (e.g. lost profits; consequential damage; damage to other objects which has arisen as a result of the use of our sun shading planner, the sun shading planner's unsuitability for use or in any other manner).
    Claims based on maliciously concealed errors or as a result of damage to health, life and limb shall not be affected by the aforementioned limitations of liability.
    Any interruptions of service, e.g. for maintenance, repairs or in the case of interruptions resulting from faults, shall not give rise to damage claims by the user.
    Notice on image copyrights
    Please note that WAREMA holds exclusive rights to all images for the protection of the photographers. The use or publication of said images is thus only possible with the consent of the copyright holder; the "WAREMA" photo credit must be added.

  • Copyright notice
    1. All content on this page and the following pages, including graphics, text, audio clips and video clips, is the property of WAREMA and is protected. Aerial images: Bavaria Luftbild Verlags GmbH, Eching, Germany.

    2. Any person is authorised to view and display any part of this website and print documents from it for personal, non-commercial use, provided the trademark appears on all documents. The copying, reuse, modification, transfer or distribution of any parts or excerpts of content and information from this website or catalogue, as well as the placement of said parts or excerpts on any other server, is strictly prohibited and shall only be permitted with the written approval of WAREMA.

Privacy protection

  • General information about privacy at WAREMA Renkhoff SE

    WAREMA Renkhoff SE takes the protection of your personal data very seriously and strictly complies with the rules of data protection legislation. On this website, personal data is only collected to the extent that it is technically necessary. Under no circumstances will collected data be sold or transmitted to third parties.

    The following item gives you an overview in regards to how we ensure this protection, the kind of data we collect and the purpose for collecting this data.

  • Collection, processing, transmission and use of data

    1. General information
    In order to guarantee fast and accurate order processing and customer service and support, WAREMA Renkhoff SE uses the aid of electronic data processing.

    The processing of the data you disclose to WAREMA Renkhoff SE is primarily governed by the German Federal Data Protection Act (BDSG).
    Under this law, the collection, processing, transmission and use of data (hereinafter referred to as: "Data Use") is permitted where allowed by the BDSG or any other legal provision, or where the person concerned has given consent.
    In particular, the BDSG permits the Data Use wherever it facilitates the performance of the contract concluded with you. For some purposes that extend beyond the actual contractual or support relationship, a declaration of consent has been incorporated into your particular contract and/or into the forms for responding to WAREMA Renkhoff SE promotions as required by data protection law.
    If this declaration of consent is not signed at the conclusion of the respective contract, or is revoked at a later date, WAREMA Renkhoff SE undertake to only use your data within the scope permitted by law.

    Below you will find more detailed information on the collection, storage, transmission and use of your customer data:

    2. Data storage at WAREMA Renkhoff SE
    WAREMA Renkhoff SE stores data that is necessary for your product orders and/or for customer service and support. This primarily includes information specified in sales and service agreements. In addition, processing data, such as customer number and purchase price, are kept, and data and services rendered are collected and processed for the purpose of providing customer service.
    Provided that you have given your consent, the necessary data will also be collected and stored by WAREMA Renkhoff SE for the purpose of carrying out the customer support, customer surveying and provision of personalised customer information described in items 3.1 – 3.6 of this policy.

    Furthermore, data will be stored from parties interested in WAREMA Renkhoff SE who contact WAREMA Renkhoff SE via the WAREMA Renkhoff SE website or via info@warema.de.
    This data storage also includes data which have been collected in connection with WAREMA Renkhoff SE marketing activities.

    3. Use of data by WAREMA Renkhoff SE
    WAREMA Renkhoff SE uses the data collected and stored from you for the purpose of providing services, as well as for the purpose of completing contracts, customer support, customer surveys and personalised customer information.

    3.1 Provision of services
    Use of the data in order to carry out a quick and accurate provision of ordered services. (e.g. products, customer service and support)

    3.2 Completion of contracts
    Use of the WAREMA Renkhoff SE data following the provision of services (in accordance with item 3.1) and/or for the performance of legal or contractual obligations (e.g. within the scope of a warranty or guarantee)

    3.3 Customer support
    With your consent, your data will also be used by WAREMA Renkhoff SE to ensure that you are provided with comprehensive customer support. This customer support is available to you free of charge and includes in particular the following service:
    You have access to centralised customer support (e.g. info@warema.de).
    There, your concerns will be fielded and processed by competent support contacts.
    Through the use of existing information, there is no need to collect the data again. This makes it possible to handle your concerns more quickly and with greater attention to your individual needs.

    3.4 Customer surveying
    Results of market research surveys constitute an important basis of information for the continuous improvement and/or the new development of products and services. Therefore, with your consent, your customer data may be used by WAREMA Renkhoff SE to conduct customer surveys.

    3.5 Personalised customer information
    In the case of personalised customer information, your data – possibly together with other personal data which you have disclosed to WAREMA Renkhoff SE – will, provided you have given your consent, be merged, stored and automatically analysed in a database with the goal of matching the personal customer profile resulting therefrom with individual product and service offers. You will then be able to receive corresponding personalised customer information (e.g. offers for new products and services).

    3.6 Data protection information for specially provided WAREMA functions
    WAREMA Renkhoff SE collects, processes, transmits and uses your supplied personal data in accordance with statutory regulations for the proper functioning and for the provision of the services made available.
    For this purpose, you have access to our platform (WAREMA App-Center) for the activation of the services/additional services. A one-time registration is necessary to connect to said platform. In the process, WAREMA Renkhoff SE collects, processes, transmits and uses your necessary personal data to the extent that this is required for your use of the services and for the provision of services by WAREMA Renkhoff SE. Your data will not be disclosed to third parties. With the aid of the platform, and by using your mobile phone or iPad, you can transmit/approve data for the services/functions.

    Through the activation of special information services/functions contained in your WAREMA Portfolio, you will be able to directly use these functions by entering your personal identification data.

    If the usage relationship is terminated or the user profile in your account otherwise deleted, the personal data will be separated from your service/function data and subsequently deleted/blocked.

    4. No disclosure beyond the aforementioned scope
    Your personal data will not be transmitted outside of the aforementioned locations.

    5. Withdrawal of the declaration of consent under data protection law
    You may revoke your declaration of consent under data protection law (cf. item 2 and items 3.3 – 3.5) at any time.

    6. Right to information
    Under the BDSG, you have a right to information about your personal data that is stored in the WAREMA Renkhoff SE customer databases.

    In regards to this information and any further explanations which may occur, or in respect of a possible request for information, correction, blocking or deletion concerning data stored at WAREMA Renkhoff SE, please contact: WAREMA Renkhoff SE, Customer Support Germany, Hans-Wilhelm-Renkhoff-Straße 2, 97828 Marktheidenfeld, Germany.

  • Collection of general information
    When you access the web pages of WAREMA Renkhoff SE, information of a general nature is automatically collected. This information includes, for example, your browser type, the operating system used, the domain name of your internet service provider, and other similar information. This data solely concerns information which cannot be used to personally identify you. Furthermore, this data is also generated when you access any other website on the internet. Therefore, this does not constitute a unique function of the WAREMA Renkhoff SE web pages. We collect and statistically analyse all information of this type in an anonymous manner only. The better we understand your needs, the faster you will find the desired information on our web pages.
  • Note on the German Telemedia Act (TMG)
    Liability for third-party websites to which WAREMA Renkhoff SE redirects the user by means of links shall be assumed by the respective hosts. WAREMA Renkhoff SE is not liable for the content of any such third-party sites. Furthermore, other websites may redirect users to the website of WAREMA Renkhoff SE by means of links without the knowledge of the latter. WAREMA Renkhoff SE does not accept liability for representations or content of WAREMA Renkhoff SE, or any association of WAREMA Renkhoff SE with a political party, on third-party websites. WAREMA Renkhoff SE can only be held liable for third-party content if it has positive knowledge of said content (i.e. also of illegal or punishable content) and it is technically possible and reasonable for WAREMA Renkhoff SE to prevent the use of this content. However, under the German Telemedia Act, WAREMA Renkhoff SE is not obligated to constantly monitor the third-party content.
  • Use of cookies
    Cookies are text files that contain information in order to identify returning visitors solely for the duration of the visit to our web pages. Cookies are saved on the hard drive of your computer, where they will not cause any damage. The cookies from our web pages do not contain any data whatsoever concerning your person.
    Cookies keep you from having to repeatedly enter data, make it easier for you to transmit specific content and help us to identify particularly popular areas of our website. This allows us, among other things, to accurately adapt our web pages to meet your needs.
    If you should so desire, you can disable the use of cookies at any time using the settings on your browser. Please use the help functions of your web browser to learn how you can change these settings.
  • Use of Facebook social plugins
    Within its website, WAREMA Renkhoff uses social plugins ("Plugins") from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The Plugins are marked with a Facebook logo or the words "Facebook Social Plugin".
    When you call up a WAREMA Renkhoff SE web page that contains such a Plugin, your browser will establish a direct connection to the Facebook servers. The content of the Plugin is transmitted to your browser directly from Facebook and integrated into the web page by your browser.
    As a result of the integration of the Plugins, Facebook receives information about the fact that you have called up the corresponding page of the WAREMA Renkhoff SE website. If you are logged in to Facebook, Facebook can associate the visit with your Facebook account. When you interact with the Plugins, for example by clicking the "Like" button or posting a comment, the corresponding information is directly transmitted from your browser to Facebook, where it is stored.
    The purpose and extent of the data collection and the further processing and use of the data by Facebook, as well as your related rights and settings options for the protection of your privacy, can be found in Facebook's privacy policies.
    If you do not want Facebook to collect information about you through the WAREMA Renkhoff SE website, you must log out of Facebook prior to your visit to any WAREMA Renkhoff SE page.
  • Use of Twitter social plugins
    With Twitter and the retweet functions, we use "social plugins" from twitter.com, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
    If you use the retweet functions, any third-party web pages you visit will be shared and associated with your Twitter account.
    You can find detailed information about the use of your data by Twitter, as well as your rights and settings options for the protection of your personal data, in Twitter's privacy policies at http://twitter.com/privacy.
    You have the option of changing your privacy settings on Twitter in the account settings located there at http://twitter.com/account/settings.
  • Use of Google +1 button social plugins
    On our website, we use the "+1" button of the social network Google+ (Google Plus) from Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043 USA, (hereinafter referred to as "Google").
    Every time a page of our website containing a "+1" button is called up, the "+1" button causes your browser to load the visual representation of the "+1" button from the Goggle server and display it. In the process, the Google server receives information identifying the specific page of our website you are currently visiting. Google logs your browsing history in connection with the display of a "+1" button for a period of one to two weeks for the purposes of system maintenance and debugging. Your visit to a page of our website containing a "+1" button is not subjected to any further analysis.
    If you click the "+1" button while logged in to Google+ (Google Plus), Google uses your Google profile to collect information about the URL you have recommended, your IP address and other browser-related information so that your "+1" recommendation can be stored and made publicly accessible. Together with your profile name and your picture, your "+1" recommendations may be displayed as information in Google services, for example in search results or in your Google profile (as a "+1" tab in your Google profile), or in other locations on web pages and internet advertisements.
    Further information about data protection in connection with use of the +1 button can be found by clicking the following link: https://www.google.com/intl/de/+/policy/+1button.html.
  • Use of Google Analytics

    The websites www.warema.de and www.warema.com use Google Analytics, a web analytics service of Google Inc. ("Google").

    Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

    In case of activation of the IP anonymisation, Google will truncate/anonymise the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area.

    Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. 
On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.
    
Google will not associate your IP address with any other data held by Google.
    
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.
    
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under the following link.
    The current link is https://tools.google.com/dlpage/gaoptout?hl=en-GB."

  • Security
    WAREMA Renkhoff SE uses technical and organisational security measures to protect the personal data you share with us from accidental or intentional tampering, loss, destruction and access by unauthorised persons. Our security measures are continuously improved and adapted to reflect the latest technology.
  • Public Directory of Procedures (4g and §4e BDSG)
    You can request the Public Directory of Procedures at the following address:
    datenschutz@warema.de
  • Final note
    Your trust is important to us. For this reason, we want to be fully available to answer questions concerning the processing of your personal data. Should you have any questions that cannot be answered by the privacy protection policy outlined above, or if you would like more detailed information in regards to a particular item, feel free to contact the Data Protection Official at any time by sending an e-mail to the following address: privacyprotection@warema.com .