You can view/download our General Terms and Conditions and our General Purchasing Conditions here.

• Download AGB (PDF, 80 KB)
• Download General Purchasing Conditions (PDF, 88 KB)

The Certificate of Exemption as per Section 48b EStG can be downloaded here for your purposes.

• Download of Certificate of Exemption (PDF, 800 KB)

• If you have already registered, you can log in here.

• If you need to register first, please click here.

The applicable tax office number for WAREMA Renkhoff SE in Bavaria is 231.

WAREMA and the WAREMA logo are registered trademarks of WAREMA Renkhoff SE. Other logos used here are brands or registered trademarks of their respective owners.

WAREMA Renkhoff SE and its subsidiaries (hereinafter: WAREMA or WAREMA Group) provide various tools free of charge to facilitate the planning and visualization of WAREMA products. These additional planning aids do not release the user from their obligation to observe the respective installation and operating instructions and any other product-specific information.

By using the tools of the WAREMA Group (hereinafter: WAREMA tools), the user agrees to accept the following rules on liability.

I. Scope

This disclaimer applies for the use of the following WAREMA tools:

• WAREMA Sun Shading Planner
• WAREMA Configurator or CARAVITA Parasol Configurator
• WAREMA Measurement Assistant
• WAREMA Collection Assistant
• WAREMA Structural Console Tool
• WAREMA Fastener Assistant
• WAREMA Shade Simulator
• WAREMA Designer or CARAVITA AR Designer
• WAREMA CAD

II. Instructions for use and responsibility of the user:

The WAREMA tool is provided to the user free of charge as a planning aid. The user is responsible for observing the following instructions for use:

1. When using the tool, the input fields are usually not checked for plausibility. It is therefore essential that a plausibility check of the entered data is performed by the user. After any generated data has been output, the user is responsible for reviewing such data properly, in particular with regard to structural statics and technical feasibility.

2. The WAREMA tool cannot replace a professional examination of an individual case. Due to the complexity of how building materials, tools, fasteners and other factors interact with one another, expert advice relies on detailed knowledge of on-site conditions. The user is therefore obliged to have the installation situation including the conditions on site (substructure, etc.) checked by a qualified specialist.

3. The tool must only be used in line with its purpose for the respective function. If the programme is used offline, it must be checked on a regular basis, whether the latest software version of the WAREMA tool is being used. In the case of online use and in particular in the case that content is downloaded using the WAREMA tool, the user is obliged to take measures to ward off malicious software according to the current state of the art.

4. The user is not authorised to make any changes to the WAREMA tool. Compliance with the applicable security regulations cannot be ensured otherwise.

5. As far as the WAREMA tool contains any information about or links to external content, it is the user's responsibility to check such content from a legal and content-related point of view.

III. WAREMA's liability

1. WAREMA shall only be liable for damage that is the result of deliberate or grossly negligent breach of duty by WAREMA or its vicarious agents or legal representatives.

2. In the case of ordinary negligence, WAREMA will only accept liability in the event that a material contractual obligation is breached, i.e. when the object of the contract is jeopardised. Liability is limited to damages that are foreseeable and typical of this type of contract in such a case.

3. Clauses 1. and 2. do not apply for liability for injury to life, body or health and for liability in accordance with the German Product Liability Act. Liability is not restricted in these contexts.

4. In cases that are not within the scope of application of clauses 1. to 3., WAREMA shall not be liable for any consequential, indirect or special damages. These include in particular lost profit, damage to other items, damages resulting from business interruptions (e.g. due to maintenance or repair work or disruptions), third-party claims or punitive damages.

In cases that are not within the scope of application of clauses 1. to 3., liability is also limited to damages that are foreseeable and typical of this type of contract.

5. The option to raise an objection due to contributory negligence remains open to WAREMA in any case. The user is, in particular, obliged to observe the instructions for use indicated above and to otherwise use the programme as intended.

IV. Copyright

Use of the WAREMA tool must only take place in the context of the respective purpose. Any unauthorised transmission of the programme to third parties, even of parts thereof, is prohibited. Data obtained from the use of the programme and, where applicable, from a decompilation, may not be used for the development, production or marketing of a computer programme substantially similar in its expression, or for any other act which infringes copyright (§ 69e German Copyright Act).

Any violation or attempted violation of these provisions is punishable by law. Claims for damages can be asserted independent of criminal proceedings.

V. Applicable law

This disclaimer is governed by German law. If used by a consumer who does not act in the context of performing professional or commercial activities, the consumer reserves the right to invoke national rules of their country of residence that are more favourable to them with regard to this limitation of liability.

• All content on this page and the following pages, including graphics, text, audio clips and video clips, is the property of WAREMA and is protected. Aerial images: Bavaria Luftbild Verlags GmbH, Eching, Germany.
• Any person is authorised to view and display any part of this website and print documents from it for personal, non-commercial use, provided the trademark appears on all documents. The copying, reuse, modification, transfer or distribution of any parts or excerpts of content and information from this website or catalogue, as well as the placement of said parts or excerpts on any other server, is strictly prohibited and shall only be permitted with the written approval of WAREMA.

Firstly, we wish to inform you now at the outset about the rights to which you, as a data subject, are entitled under data privacy laws. We will revisit these points again later in the privacy statement. These rights are standardised in Articles 15-22 EU-GDPR. They include:

• The right to information (Article 15 EU-GDPR), if you want to know which of your personal data we have stored
• The right to deletion (Article 17 EU-GDPR), if you want the personal data we have stored to be deleted
• The right to correction (Article 16 EU-GDPR), should you ever find that incorrect personal data are stored or, for example, your name or address as a customer has changed.
• The right to data portability (Article 20 EU-GDPR), if you want us to transmit your personal data to a different company.
• The right to restriction of data processing (Article 18 EU-GDPR), if you no longer want your personal data to be used for particular purposes (e.g. advertising).
• Right to object to data processing (Article 21 EU-GDPR).

To assert these rights, please contact:

WAREMA Renkhoff SE
Data Protection Officer
Hans-Wilhelm-Renkhoff-Strasse 2
D-97828 Marktheidenfeld, Germany

E-mail: datenschutz@warema.de

The same applies if you have questions about data processing in our company or would like to revoke granted consent. You also have the right to lodge a complaint with a data protection authority.

We would like to thank you for visiting our website and for your interest in our company. The protection of your personal data is important to us. We process your data in compliance with the applicable legal provisions for protection of personal data, in particular with the EU General Data Protection Regulation (EU-GDPR) and the country-specific implementation laws that are applicable to our company.

Our data privacy statement will explain which personal data we gather from you through our website, what we use them for, when we delete them and how your data are given the best protection through security measures. We also share with you the legal foundation that allows us to process data in this way in order to give you a sense of security as you navigate through our website.
You will also be informed of your established legal rights in relation to the processing of these data.

Personal data are those details that make it possible to identify a natural person, i.e. that allow a person to be recognised through a particular characteristic. This includes "traditional" data, such as and in particular, your name, date of birth, address, telephone number or e-mail address, and also pseudonymised data, which can be assigned to you at least theoretically, like your IP address, user IDs or data collected by cookies. This does not mean, of course, that we collect all these data about you and save them in a data pool. We would now like to explain precisely how we handle your data, the purposes for which we collect them and whether we even assign them to you as a person at all.

Data are anonymous if no personal connection to the user can be established.

The responsible authority in accordance with data protection is:

WAREMA Renkhoff SE
Hans-Wilhelm-Renkhoff-Strasse 2
D-97828 Marktheidenfeld, Germany
info@warema.com
Phone: +49 9391 202499
www.warema.com

Contact for data protection datenschutz@warema.de

Please direct any enquiries, complaints and messages to the e-mail address datenschutz@warema.de

If we process your personal data for the purposes of direct advertising, to send you advertising material by post for example, you have the right to object to such data processing at any time without giving reasons. This also applies to any profiling, insofar as it is associated with direct advertising. If you object to processing for the purposes of direct advertising, we shall no longer process your personal data for such purposes. Afterwards, in line with your request, we shall not send you any further advertising material. Objections can be lodged free of charge and in any form. We politely ask you to use the following contact data:

WAREMA Renkhoff SE
Data privacy
Hans-Wilhelm-Renkhoff-Strasse 2
97828 Marktheidenfeld
datenschutz@warema.de

If we use your data to safeguard other legitimate interests, you can object to such processing for reasons ensuing from your particular situation at any time. This applies also to any profiling based on these regulations.

In this case, we shall cease to process your personal data unless we can demonstrate compelling, legitimate grounds, which are not outweighed by your interests, rights and freedoms, for doing so. We may also conceivably process data because this is necessary to assert, exercise or defend legitimate claims.

As a rule, we need very little personal data from you when you visit our website. So whenever you launch our website, we will collect only the data we need to provide you with the usual level of comfort and convenience and our website's functions. Whenever the website is launched, the web server logs the following data while the connection is live:

• Web browser and operating system used
• Name of the Internet service provider
• Information about the website that linked you to us
• Information about the webpages that you access on our site, as well as the date and time of your visit
• Name of the requested file, whether the file has been transmitted, for example, data volume transmitted
• The IP address assigned by your Internet service provider

When processing your personal data, we do of course comply with the relevant legal regulations and provisions, especially those of the EU General Data Protection Regulation (EU-GDPR) and all other provisions applicable under data protection law.

To comply with data protection regulations, relevant legal foundations for data processing must always exist. These legal foundations for data processing are derived from, in particular, from Article 6 EU-GDPR. It goes without saying that we rely on such legal foundations in all cases and would like to set out information on this below.

It is conceivable, for example, for you to have given your consent (Article 6, para. 1, point a EU-GDPR) by voluntarily subscribing to a newsletter. Data are also often required to fulfil the terms of a contract or implement pre-contractual measures (Article 6, para. 1, point b EU-GDPR) or to comply with a legal obligation (Article 6, para. 1, point c EU-GDPR). If, for example, we are legally obliged to keep invoices or business letters for commercial or tax reasons, regardless of the data protection regulations. We may also process data in order to safeguard the legitimate interests of our company, insofar as this would not outweigh your own legitimate interests (Article 6, para. 1, point f EU-GDPR). One example would be the recording of an IP address and storing it for a short time to be able to provide our websites and avert cyber attacks.

As a rule, we use your data to create new business opportunities, fulfil contractual and legal obligations, implement our contractual relationship, offer products and services and to strengthen our relationship with you, our customer. This may also involve analysing data for marketing and direct advertising purposes.

If we process data on the basis of your consent, we will explain, before you give your consent, the purpose of such data processing and your right to withdraw such consent, which you can of course exercise at any time without giving reasons. We also describe the ways in which you can exercise this right. However, sending an e-mail to the contact data above or changing the settings in our consent banner will normally suffice.

If the consent also covers the processing of special categories of personal data, that is to say highly sensitive data such as those relating to health or religious affiliation, we will make explicit reference to this in our the consent section. However, we process special categories of personal data only if this is required to fulfil legal requirements and there is no reason to assume that your legitimate interest in the preclusion of such processing would take precedence. Generally speaking, however, no such data are collected on our websites.

It goes without saying that we treat the personal data collected as confidential. Within our company, your data can be accessed only by authorised persons with technical, commercial, editorial and/or customer support roles. In this aspect, we follow the need-to-know principle, whereby your data can be accessed only by those persons who need them to provide you with full support and cater to your requirements. We will pass on your data to third parties only to the extent permitted by law and/or with your consent, unless we are obliged to do so to meet compelling legal regulations. Otherwise, your data remain within our company.

In certain cases, service providers help our specialist departments accomplish their tasks. Including, for example, service providers who ship your goods, payment services to offer you the best possible payment options, suppliers, service providers who run credit checks on our behalf or IT service providers who help us maintain and support our technical equipment or provide us with certain systems in order that we may offer the usual service, along with other company units within the company group. However, the necessary data protection contract, including all the legally required minimum content, has been concluded with all service providers.

Our website offers contact forms which you can use to contact us and which allow you to ask us questions directly, about our products, services or other subjects. You can also apply directly as a WAREMA specialised retailer using a contact form.

If you write to us via a contact form, we will process your data given in the contact form in order to establish contact and answer your questions and wishes. Once you have completed a contact form and sent your enquiry to us, a copy of your enquiry will be sent to the e-mail address specified by you.

The principle of data economy and data avoidance is observed in all of our contact forms by requiring you to enter only the data that we strictly need to contact you. Mandatory fields in the various contact forms only relate to data that we strictly require for the corresponding purposes. All other fields are voluntary and you are welcome to fill them out. However, the information in these voluntary fields is not necessary for us to get in contact with you. You are therefore free to decide which data you wish to send to us in the contact form. In addition, your IP address is processed to satisfy technical requirements and statutory legislation.

Within our company, we ensure that your data is made available only to the departments and persons who require it to fulfil our contractual and legal obligations. For example, if you submit an enquiry regarding becoming a WAREMA specialised retailer, it will be forwarded directly to our Sales department. In certain cases, your data may also be passed on to an authorised WAREMA dealer to ensure you receive the best possible advice for the fulfilment of the contract. This can happen when we receive an enquiry from you that is actually directed to an authorised dealer. Any further disclosure of your data only takes place with your prior consent.

If you contact us via e-mail, we will process the personal data shared in the e-mail only for the purpose of processing your enquiry. No data are collected for any other purpose.

You can order leaflets on our website https://plus.warema.com/. We process the data given by you as you order leaflets only to implement and/or execute such order, unless you consent to any other use.

In this case too, the principle of data economy and data avoidance is observed by requiring you to enter only the data that we strictly need from you in order to complete the leaflet order and/or to fulfil our legal obligations (i.e. your surname, first name, post code, town/city, street, region, which we require to send you the requested leaflets) or the data we are legally obliged to collect (e.g. proof of identification for certain products, etc.).

In addition, your IP address is processed to satisfy technical requirements and statutory legislation.

You are of course at liberty to share more data with us if you so wish. However, this is not compulsory and therefore at your discretion.

We offer you the opportunity to order sample folders from us via our website. For this purpose, we ask you to provide your e-mail address, first and last name and your address for the purpose of shipping. We will then use the e-mail address for marketing purposes, in particular to send you information about the products you are interested in. It will also be merged with any other data you may have provided, for example as part of a WAREMA plus account. The purpose of this is to be able to provide you with the most personalized service possible and to send you the information that is really relevant to you. The purpose is also to be able to continue to provide you with the elaborate sample folders without having to pay a fee. The legal basis for the processing of your data is the execution of the contract in accordance with Art. 6 para. 1 lit. b GDPR, in that you provide us with your e-mail address for advertising purposes in return for the elaborate sample folders.
You have the option to object to data processing by unsubscribing from the newsletter using the unsubscribe option at the end of each newsletter. The permissibility of the data processing carried out up to that point remains unaffected by this.

You have the option to configure our products in physical spaces on our website configurator.warema.com. You can experience various products in different rooms and simulate differing levels of sunlight at various times of the day from different viewing angles. This does not require you to provide any personal data.

You can check whether the product you are interested in is eligible for funding on our website. If you prefer, you can also give us a call, or simply check funding eligibility on our website.

To determine whether the product is eligible, we require certain information on your planned project (e.g. project price, type and location along with information on the building). Then you can either search for a suitable specialised retailer or request information from the funding assistant. Information on your climatic region is also important when it comes to tailoring the information we provide to your personal situation. We collect the address of the building the products are intended for to this end.

Once our assessment is complete, you can request the funding documents from us. Again, in this case, the principle of data economy and data avoidance is observed by requiring you to enter only the data that we strictly need from you in order to send the documents. These are: Your surname, first name, e-mail address, phone number and address.

You can search for a suitable specialised retailer for your project with WAREMA plus. This requires certain information on your planned project and the type of consultation required, incl. your postcode. Once this information has been provided, you will be shown a list of suitable specialised retailers in your local area. The locations of the retailers will also be displayed in Google Maps (you can find corresponding information on Google Maps below). Once you've registered for WAREMA plus, you can make an appointment with the specialised retailer of your choice right away.

You can sign up for our services, WAREMA plus in particular, using only an access code; this is also referred to as Single Sign On ("SSO"). If you sign up or register for WAREMA plus via Single Sign On, we wish to set out, in addition to the existing data protection conditions, extended privacy notices to clearly show which additional data, in this context, we may collect and/or are required to provide WAREMA plus and the respective functions.

The personal data that you enter within the respective tools on our platform (for example to arrange appointments with specialist dealers, subscribe to newsletters, order samples) are used only for the respective stated purposes within the tool. This means we use the data you share when arranging an appointment only to process your enquiry and not for any other purposes. The legal foundation for this is Article 6, para. 1, point a, b EU-GDPR. To arrange appointments, the data you provide for direct contact are also made accessible to the WAREMA distributors. This allows a WAREMA distributor in your vicinity to contact you promptly and provide full support.

The personal data given in each case are consolidated by us in the form of user profiles. This allows us, for example, to see your past orders or previous contact with us at a glance. We are also able to view any communication with one of our specialist dealers, as long as it has taken place within our portal. This means that we can always give you the best possible advice and support. We will never use your data for any other purpose. Specifically, the data we receive will not be used for marketing purposes or passed on to third parties unless you have given your explicit consent. Neither will the data be transmitted to third countries outside of the EU/EEA.

We hold the data only for as long as you wish to use your profile on our portal. If you no longer consent to your data being processed or wish to close your profile, you have the option of deleting your profile. In this case, all the associated data about you that we have stored will be deleted. This excludes any data we require to fulfil legal obligations (record retention periods) or to bring ongoing businesses processes to a conclusion (invoicing, etc.) and any data we need to keep to comply with a legal requirement.

WAREMA engages a service provider to process data within the portal. All agreements and contracts necessary to protect your data are concluded with such service provider.

Within the platform, you can search for a specialist dealer in your area using GPS data. This means you will always find the specialist dealer who you are most easily able to reach. In this process, your GPS data are transmitted only with your explicit prior consent in accordance with Article 6, para. 1, point a EU-GDPR. The data, which are collected using a cookie, are used only for the purposes of locating specialist dealers in your area and for no other purposes beyond that; data are not saved or forwarded to third parties.

Here too, you do of course, have the right to obtain information about your personal data. Additionally, you have a right to correction or deletion or to restriction of processing, as well as a right to object to processing and the right to data portability. Moreover you also have the right to submit a complaint to the supervisory authority. To do this, please contact datenschutz@warema.de.

More detailed information about these rights can also be found at the start of this privacy statement.

If you have any questions about data processing in our portal, you can also contact our data protection officer at datenschutz@warema.de.

When a user registers on our website, their IP address, data and time of registration (technical background data required to provision the site and ensure system security) are also stored. When you press the "Register now" button, you are effectively consenting to the processing of your data.

Without these data we will unfortunately have to decline the registration, since we will be unable to complete it. You can, of course, provide additional data should you wish. However, this is optional, not compulsory, when you create a WAREMA plus Account.

Please note: We will store the password you create in encrypted format. To keep your password confidential, and because it is intended only for you, it cannot be read by our company's employees. As a result, they cannot tell you your password if you have forgotten it. In this case, please use the "Forgotten password" function. A new password will automatically be generated and sent to you via e-mail. No employee is authorised to ask you for your password over the telephone or in writing. Therefore please never give out your password if you receive requests for it.

When the registration process is complete, we store your data for use in the protected customer area. You can sign in to this area immediately. Once you sign in on our website with your e-mail address as your username and password, these data are provided for actions that you perform on our website (e.g. arranging appointments with a WAREMA specialist dealer). You can even change the address yourself, should you wish to alter anything or if you made a mistake beforehand. Registered persons have the option of carrying out changes / corrections themselves to the billing or delivery address in the order history.

WAREMA Renkhoff SE is interested in maintaining its customer relationship with you and in providing you with information and offers about our products / services. We therefore process your data in order to send you relevant information and offers by e-mail, contact you for the purpose of market research or conduct surveys with you.

A free newsletter can therefore be subscribed to on our website, in some cases also combined with the option of having free checklists sent to you. The e-mail address provided during newsletter registration and your name will be used for sending the personalized newsletter or for market research purposes. The principle of data economy and data avoidance is observed here, as only the e-mail address and, in the case of personalized newsletters tailored to you, your name are marked as mandatory fields. For technical necessity and for legal protection, your IP address is also processed when you order the newsletter.

WAREMA also uses a newsletter tracking pixel. This is a technology that records how users read our newsletter, and the frequency with which information is clicked. The idea is to optimise our newsletter for you so that you find it even more appealing, easier to read and more informative. The data collected are stored in anonymised format and are not assigned to you individually. The recorded data are used purely for statistical purposes. They are gathered anonymously and are not linked to any of your other personal data.

To send newsletters by e-mail, we use the so-called double opt-in procedure. This means that you will only receive advertising by e-mail if you have previously expressly confirmed that you want us to activate the newsletter service. We do this by sending you a notification email and asking you to confirm that you would like to receive our newsletter at that e-mail address by clicking on a link in the e-mail.

If you no longer wish to receive the newsletter, you can at any time revoke your consent to this being sent to you and more generally to the use of your personal data for the purposes of direct advertising and market research. This applies also to any profiling relating to direct advertising. If you revoke your consent, we shall no longer process your data for this purpose and, specifically, cease to send you newsletters.

You can, of course, stop the subscription at the end of any newsletter using the unsubscribe function provided. This effectively revokes your consent.

If you wish, the rescission can also be submitted without giving reasons, free of charge and in any form and should preferably be sent to datenschutz@warema.de or by mail to

WAREMA Renkhoff SE
Data privacy
Hans-Wilhelm-Renkhoff-Strasse 2
D-97828 Marktheidenfeld, Germany

E-mail: datenschutz@warema.de

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On our website, you can enter competitions on various occasions and at various times. If you fill in the competition form, we will process the data entered there exclusively in order to run the competition. The principle of data economy and data avoidance is observed by requiring you to enter only the data that we strictly need from you in order to run the competition and inform you in case of a win. This will usually be your name and e-mail address. The mandatory fields are marked with an (*). Your IP address is also processed to satisfy technical requirements and statutory legislation. The other fields are optional and can be filled in if you wish.

Without the mandatory fields, we unfortunately cannot carry out the competition. Participation is not possible in this case.

Within the competition form, you also have the option of granting us advertising consent. It is of course also possible to enter the competition without granting your consent to advertising. If you grant us your consent by checking the box, we will also process your data to provide you with information and offers about our products/services via e-mail, or to include you in our newsletter recipient list.

You can revoke your consent at any time, without giving reasons, by sending an e-mail to datenschutz@warema.de.

Dynamic Yield

We use the recommendation tool provided by Dynamic Yield Ltd. (Highlands House, Basingstoke Road, Spencers Wood, Reading, Berkshire, England RG7 1NT) on our website. Content on this website is optimised for you through the use of this service from Dynamic Yield on the basis of your consent in accordance with Article 6, para. 1, point a GDPR and Section 25, para. 1 TTDSG.

The tool displays tailored recommendations, similar products or other personalised content relevant to you in order to make your visit to our website a personal experience.

This involves the use of cookies, which solely collect pseudonymised data under a randomly generated ID (pseudonym). Your IP addresses are solely saved in an anonymous format in connection with these cookies. As a result, no personal connection to you can be established or subsequently (re-)established.

Of course, you have the choice whether you want to give us this data to improve the site by allowing this via our consent banner. The legal basis for the processing of your personal data is therefore based on your consent according to Article 6, para. 1, point a of the EU-GDPR.

Your data may be transferred to the USA in connection with the use of the Dynamic Yield recommendation tool; please note that your consent covers this aspect as well.

You can revoke your consent at any time via the data protection settings in the lower left-hand corner of every page of our website.

We delete or anonymise the data collected by Dynamic Yield as soon as they are no longer required for our purposes. This occurs after 2 years.

If you do not grant your consent, the tool provided by Dynamic Yield will solely be used for A/B testing. This does not involve the collection of any personal data, particularly IP addresses, the setting of any cookies or the traceability of any users. For example, the only information transmitted to Dynamic Yield for this purpose is information on the browser you are using (without providing any specific information on its configuration or other fingerprinting data) to display a certain version of the page for specific browsers. This use of the Dynamic Yield tool takes place on the basis of our legitimate interest in optimising our website (Article 6, para. 1, point f, EU-GDPR), as it does not involve the collection of any personal data.

More information on data privacy in relation to Dynamic Yield can be found at: https://www.dynamicyield.com/platform-privacy-policy

If you want to apply to work for us on our careers portal, you will be forwarded to our WAREMA Group page. You can find more information on data privacy in the Group privacy statement at

www.warema-group.com/de/unternehmen/impressum_datenschutzerklaerung.html

WAREMA Renkhoff SE is interested in maintaining its customer relationship with you and in providing you with information and offers about our products / services. We therefore process your data in order to send you relevant information and offers by e-mail, if you are an existing customer and have purchased goods or services from us (Section 7, para. 3 UWG (Law Against Unlawful Competition)).

If you do not want these data to be saved, you can object at any time to the use of your personal data for the purposes of direct advertising; this also applies to profiling, insofar as it is connected with direct advertising. If you lodge an objection, we will no longer process your data for this purpose. The objection can be submitted without giving reasons, free of charge and in any form. It should preferably be sent to datenschutz@warema.de.

No automated procedures are used to, for example, learn more about your interests or your purchasing behaviour based on your personal data (known as profiling).
We do not use any fully automated processing procedures to bring about a decision.

Use of Google Analytics (Article 6, para. 1, point a of the EU-GDPR; Section 25, para. 1 TTDSG)

We use the tracking tool Google Analytics from Google Ireland Limited Gordon House, Barrow Street, Dublin 4, Ireland on our website.

Google Analytics uses so-called “cookies”, which are text files saved on your computer to help the website analyse how users use the site, upon your consent (Article 6, para. 1, point a EU-GDPR; Section 25, para. 1 TTDSG). The information generated by the cookie about your use of the website will be transmitted to and stored by Google on a server in the United States. Please note that by giving your consent, you are also giving your consent to this circumstance.

In case of activation of the IP anonymisation on this website, Google will truncate your IP address within member states of the European Union as well as in other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and truncated on Google servers in the USA. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website provider. Google will not associate the IP address transmitted from your browser within Google Analytics with any other data held by Google. We therefore use the tool in particular to analyse how our website is used in order to make it even more appealing to you. It is not possible for us to link this data to you personally.

Of course, you have the choice whether you want to give us this data to improve the site by allowing this via our consent banner. The legal basis for the processing of your personal data is therefore based on your consent according to Article 6, para. 1, point a, EU-GDPR; Section 25, para. 1 TTDSG. You can revoke your consent at any time via the data protection settings in the lower left-hand corner of every page of our website.

The purpose of processing your personal data by the Google Analytics service is to analyse the interaction of our website visitors with our website. By evaluating the data obtained here, we can optimise our offer and increase user-friendliness.

We delete or anonymise the data collected by Google Analytics as soon as they are no longer required for our purposes. This occurs after 26 months.

Please note that your personal data may be processed in a third country, i.e. the U.S., in relation to this. Corresponding contractual clauses and guarantees have been concluded to ensure your data is nevertheless protected by the same level of protection provided in Europe when transferred and processed in third countries.

Google Signals
In the context of Google Analytics, Google Signals data collection is active at the country level. Granular location and device data is collected at the country level. As part of Google Signals, cross-device tracking also takes place across different websites and apps, provided you are logged into your Google account and have enabled personalized advertising. In the process, we may also receive information about your interests and demographic characteristics, such as your age, language, location, or gender. This also allows Google Analytics to better define specific groups of people or target groups.

You can avoid data processing via Google Signals by logging out of your Google account and/or deactivating personalized advertising in your account. We are jointly responsible with Google for data processing in connection with Google Signals. If you have any questions about Google's use of data, please contact Google directly. If you have given your consent to Google Analytics in our Consent Banner (Art. 6 para. 1 lit. a DS-GVO, § 25 para. 1 TTDSG), the existing Google Analytics functions are enriched with additional data that Google collects.

We use the marketing tool Facebook Conversions API provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin, Ireland on our website on the basis of your consent (Article 6, para. 1, point a, GDPR; Section 25, para. 1 TTDSG).

If you consent to the use of the marketing tool Conversions API, a direct connection will be established between the marketing data and Facebook systems. Due to this connection, Facebook will be informed that you have visited our website or that you have clicked on an ad on one of our other webpages. If you are logged in to Facebook when you visit our website, Facebook will be able to assign your visit to your account.

The data used is then collected and processed via this connection for analytical purposes to optimise the performance of our ads on Facebook. This enables us to display ads targeted to your interests on our website, making your visit to our website even more enjoyable.

We collect the following data for this purpose:

• Clicked ads
• IP address
• Events
• Visited websites
• User data
• Browser ID
• Geographical location
• User agent
• Referrer URL
• Device ID
• User name
• E-mail address

These data are sent to Facebook for statistical analysis. We are unable to guarantee that your data will be processed in Europe in this context. Please note that this means your personal data may be processed in a third country, i.e. the U.S., in relation to this.

Corresponding contractual clauses and guarantees have been concluded to ensure your data is nevertheless protected by the same level of protection provided in Europe when transferred and processed in third countries.

Information on contractual clauses:
https://www.facebook.com/legal/controller_addendum

Meta privacy policy explanation:
https://www.facebook.com/privacy/explanation

We require these data until the processing purpose is fulfilled. Your data will be deleted once the processing purpose in question has been fulfilled. However, no later than 24 months after they were collected.

You reserve the right to revoke your consent at any time with effect for the future. To do so, just open our consent banner and deselect the consent button. Please note that the change in the consent banner settings must be made individually for each device.

Our website uses cookies. They are used to make our website more user-friendly, effective and secure. Cookies are small text files, which are stored on your end device and saved by your browser (locally). Cookies solely contain pseudonymous, and in most cases, anonymous data. Certain cookies are saved for the duration of a browser session (session cookies), whereas others are saved beyond the end of a browser session (persistent cookies, e.g. consent settings). The latter are automatically deleted after the specified retention period for the cookie in question (generally 6 months). Along with cookies placed by WAREMA, other cookies on our website are controlled by third-party providers. These use the information saved in the cookies to display content to you, for example, or collect information on the pages you visited.

Due to our legitimate interest (Article 6, para. 1, p. 1, point f EU-GDPR), we use technically necessary cookies that are strictly required for the operation of the website and to ensure its functionality. In addition, we also set certain cookies without your consent where the sole purpose of storage is to save or gain access to information saved on your end device in order to send messages, or where they are strictly required to provide a service explicitly requested by you as per Section 25, para. 2 TTDSG.

Subject to your prior consent, we may also use other cookies that enable us or third parties to analyse how our services are used, for example. This means that we can design the content to suit users' needs. Cookies also enable us to measure the efficacy of a certain advertisement and to reposition it depending on the thematic interests of the users, for example. This processing takes place on the basis of your explicit consent (in conjunction with the following valid legal grounds: Article 6, para. 1, p. 1, point a, EU-GDPR; Section 25, para. 1 TTDSG).

If you have an account with one of the third-party providers we use (e.g. Facebook due to our use of the Facebook pixel) and are logged in to your account, your data may be linked to your account. You can prevent this form of data merging by not consenting to the corresponding cookies or revoking your consent, or by logging out of your account with the third-party provider before using our website.

Most browsers accept cookies automatically. You can of course manually deactivate, limit or delete cookies on your device in your browser or software settings. Disabling cookies may mean you are unable to use the features of our website, or only do so to a limited extent.

Please note that your personal data may be processed in a third country outside the EU/EEA that may have a lower level of data protection than within the EU for this purpose. Corresponding contractual clauses and guarantees have been concluded to ensure your data is nevertheless protected by the same level of protection provided in Europe when transferred and processed in third countries. The processing or storage of data in third countries may also take place on the basis of your consent (Article 49, para. 1, p. 1, point a, GDPR). In this case, you will be separately informed of your ability to revoke consent when your consent is obtained.

You can revoke your consent at any time with effect for the future in our consent banner and change your cookie settings. Please note that changes must be made separately for each device.

You can always access the cookie banner by clicking on the cookie symbol to make changes.

Please also note the information we provide below in the section on the corresponding service.

Depending on the technology in question, the various personal data collected in this way will be stored for differing periods of time, even beyond the expiration time of set cookies; the retention period for the respective data depends on the tool in question. This covers everything from the storage of chats you have had with us via our chatbot to the storage of unique identifiers that enable us to recognise you the next time you visit our website during the same period. We delete data collected by the various tools by the following expiration dates:

• Google Tag Manager – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• Adobe Fonts – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• Usercentrics – 12 months
• Amazon Web Services – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• Botfriends – 12 months
• Cloudflare – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• DoubleClick Ad – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• DoubleClick Bid Manager – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• DoubleClick Floodlight – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• DoubleClick Publishers – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• Dynamic Yield – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• Dynamic Yield Analytics – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• Facebook Pixels – 24 months
• Facebook Social PlugIns – 24 months
• Facebook Connect – 24 months
• Font Awesome – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• Google Ads – Log data: 9 months, cookie information: 18 months
• Google AdServices – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• Google Analytics – 26 months
• Google Enhanced Convertions - The data is deleted by Google after 140 days in the case of a match and after 60 days in the case of a non-match.
• Google Fonts – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• Google Maps – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• Lead Lab – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• LinkedIn Ads – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• LinkedIn Insight Tag – 90 days
• LinkedIn Plugin – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• Matomo (self hosted) – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• Azure Application Insights – 370 days
• StackAdapt - The data is deleted after 27 months at the latest.
• reCaptcha – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• YouTube Video – The data are deleted as soon as they are no longer required for the processing purposes. However, no later than 27 months after they were collected.
• Tik-Tok - The data is deleted as soon as it is no longer required for the purposes of processing. However, events are stored for a maximum of 18 months. Audiences are stored for a maximum of 12 months from the date on which they were last changed.

Google Fonts are also reloaded on our website to display certain content such as maps by Google Maps or YouTube videos. As a result, the consent you granted in each case also covers the service in question.

Our legitimate interest in the use of the BOTfriends X chat system lies in our interest in responding to your enquiry via the chatbot Sunny. This processing of your data takes place on the legal basis of Article 6, para. 1, point f, GDPR. We use Cloudflare to ensure the availability of our website, to protect ourselves against attacks and to optimise the loading times of our website.

WAREMA Renkhoff SE processes and stores your personal data only for the period necessary to achieve the purpose of such processing (to answer your enquiry for example) or for the time that a legal retention period (under commercial and taxation law in particular) exists or for as long as you have a user account at WAREMA. Once the purpose is achieved, the retention period has elapsed or the user account with WAREMA is deleted, the corresponding data are erased as a matter of routine.
We can also store data if you grant us permission to do so or if legal disputes arise and we make use of evidence within legal limitation periods, which can be up to 30 years; the usual limitation period is three years.

Data transfer to third countries (outside the European Union or European Economic Area) shall take place only if this is required to fulfil a legal obligation, is mandated by law or if you have provided your consent for this.
We do not currently share your personal data with service providers or group companies outside of the European Economic Area.

To provide the data stored within our company with the best possible protection against accidental or deliberate manipulation, loss, destruction or access by unauthorised persons, we take the technical and organisational security measures to ensure you data are secure with us. The security levels are continuously checked in cooperation with security experts and adapted to the latest security standards in order that our measures correspond to state-of-the-art technology at all times.
The data exchange from and to our website is encrypted in both directions. We offer HTTPS as the transmission protocol for our website, while using the current encryption protocols in each instance.
In addition there is also of course the option of using alternative methods of communication (e.g. mail).

Various personal data are necessary to establish, execute and terminate the contractual relationship and to fulfil the associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides.

In certain cases, data must also be collected and/or made available based on legal regulations. Please note that the processing of your request and the execution of the underlying contractual relationship is not possible unless these data are provided.

Children and people under the age of 16 are not permitted to transmit personal data or grant consent to us without the approval of their legal guardians (generally the parents). We would like to ask that parents and guardians actively participate in the online activities and interests of their children.

Our website also contains - clearly visible - links to the websites of other companies. If and when there are links to websites of other providers, we have no influence over their contents. The respective provider or operator of the websites is responsible for their contents. The linked sites were checked for potential legal violations and identifiable legal infringements when the link was placed. No unlawful content could be identified at the time the link was established. However, constantly reviewing the content of the linked sites is unreasonable without concrete indications of a legal infringement. Links of this kind will be removed immediately should WAREMA be made aware of legal infringements.

Please note that we have also embedded iFrame content and are able to load third party contents through this tool. You will be informed during the embedding process if applicable. We have no control over which contents specifically can be displayed and/or loaded via iFrame. If data recording does take place within the embedded contents, the provider of the content is responsible for such data recording. If you have any questions about their data recording activities, please contact them directly. Further information about data recording by the provider can be found at www.meister1.de .

On our website you will find links to the social media services of Facebook, YouTube, Pinterest and Instagram. You can recognize links to the websites of the social media services by the respective company logo, such as the Facebook or Twitter logo. These are not social plugins that already start a data collection by the respective provider when a page is called up. We have deliberately decided against this here in order to provide a design that is as convenient and data protection-friendly as possible for you. If you follow these links, you will reach WAREMA's corporate presence on the respective social media service. When you click on a link to a social media service, a connection to the servers of the social media service is established. This transmits to the servers of the social media service that you have visited our website. In addition, further data is transmitted to the provider of the social media service. These are, for example:

• Address of the web page on which the activated link is located.
• Date and time when the website was called up or the link was activated
• Information about the browser and operating system used
• IP address

If you are already logged in to the respective social media service at the time the link is activated, the provider of the social media service may be able to determine your user name and possibly even your real name from the transmitted data and assign this information to your personal user account with the social media service. The respective provider can then see that you are interested in WAREMA, for example, by clicking on the link. You can exclude this possibility of assignment to your personal user account if you log out of your user account beforehand.

The servers of the social media services are located in the USA and other countries outside the European Union. The data may therefore also be processed by the provider of the social media service in countries outside the European Union. Please note that companies in these countries are subject to data protection laws that do not generally protect personal data to the same extent as is the case in the member states of the European Union.

Please understand that we have no influence on the scope, type and purpose of data processing by the provider of the social media service. For more information on the use of your data by the social media services integrated on our website, please refer to the privacy policy of the respective social media service.

We are happy for you to make use of your ability to purchase our products through our seller portal on Amazon. Below you can find out how your personal data is handled when you use the services we offer on Amazon. Personal data in this regard refers to all data that can be used to identify you personally.

1) Data processing when you establish initial contact

Certain personal data is collected when you initiate contact with us (e.g. using the contact button or by email). The following data is collected:

• Your surname
• Your first name

This data is solely stored and used to respond to your enquiry or to get in touch with you and the related technical administration. This processing takes place on the legal basis of our legitimate interest in responding to your enquiry as per Article 6, para. 1, point f, GDPR.

If you contact us in order to conclude or cancel a contract, this processing takes place on the legal basis of Article 6, para. 1, point b GDPR. Your data will be deleted once your enquiry has been concluded, i.e. when it is clear that the matter at hand has been conclusively dealt with and the data in question are not subject to any further statutory retention periods.

2) Data processing to process orders

Various personal data are necessary to establish, execute and terminate the order process on Amazon and to fulfil the associated contractual and legal obligations. The following data are processed in relation to this:

• Your surname
• Your first name
• House number and street
• Postcode of your residential address
• Your place of residence

Personal data collected by us will be passed on to the transport company responsible for delivering your order as part of order processing where required to deliver the goods. Your payment data will also be forwarded to the credit institute responsible for handling your payment where required for payment processing. This disclosure of your personal data takes place on the legal basis of Article 6, para. 1, point b GDPR.

3) Information on Amazon's Privacy Notice

The Amazon platform is responsible for all other data processing that exceeds the scope of the processing described above. More information on data privacy in relation to Amazon can be found in the Amazon Privacy Notice:
https://www.amazon.de/gp/help/customer/display.html?ref_=v_sp_privacy_help&nodeId=GX7NJQ4ZB8MHFRNJ

Under the legal preconditions, you have the right to access your data free of charge, as well as a right to rectification, restriction of processing and erasure of your data, as long as there are no statutory retention periods which prevent this. In addition you can object to data processing, assert your right to data portability or lodge a complaint against data processing with the responsible supervisory authority for data privacy.

If you have given us consent for data processing, you may of course revoke it with effect for the future without providing any reasons.

If necessary, please feel free to contact our Data Protection Officer directly, who will be happy to answer you questions: datenschutz@warema.de

Your trust is important to us. For this reason, we want to be fully available to answer questions concerning the processing of your personal data. Should you have any questions that cannot be answered by the data privacy policy outlined above, or if you would like more detailed information in regards to a particular item, feel free to contact the Data Protection Official at any time by sending an e-mail to the following address: datenschutz@warema.de.

The Warema Group maintains presences in the "social media", presently on Facebook, Instagram, YouTube, Xing and LinkedIn, Pinterest and Indeed. Insofar as we have control over the processing of your data, we ensure that the applicable data protection provisions are complied with.
Below you will find the most important information regarding data protection law in relation to our appearances.

Name and address of the person responsible for the company

In addition to Warema Renkhoff SE, the person responsible for the company appearances within the meaning of the EU General Data Protection Regulation (EU-DS-GVO) as well as other data protection regulations is

• Facebook
  (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland)
• Instagram
  (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland)
• Youtube
  (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Irland)
• Xing
  (Xing SE, Dammtorstraße 30, 20354 Hamburg, Deutschland)
• LinkedIn
  (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Irland)
• Pinterest
  (Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA)
• Indeed
  (Indeed Ireland Operations Limited, 124 St. Stephen’s Green, Dublin 2, Irland)

However, you use these platforms and their functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating).

We would also like to point out that your data may be processed outside the European Union.

Purpose and legal basis

We ourselves maintain the fan pages in order to communicate with visitors to these pages and to inform them about our offers in this way.

In addition, we collect data for statistical purposes in order to be able to further develop and optimize the content and to make our offer more attractive. The data required for this purpose (e.g. total number of page views, page activity and data provided by visitors, interactions) are processed by the social networks and made available to us. We have no influence on the generation and presentation.

In addition, your personal data is processed by the providers of the social media for market research and advertising purposes. It is possible, for example, that usage profiles are created based on your usage behavior and the resulting interests. This allows, among other things, advertisements to be placed within and outside the platforms that correspond to your interests. Cookies are usually stored on your computer for this purpose. Independently of this, data that is not collected directly on your end devices may also be stored in your usage profiles. The storage and analysis also takes place across devices; this applies in particular, but not exclusively, if you are registered as a member and logged in to the respective platforms.

Beyond that, we do not collect or process any personal data.

The processing of your personal data by Warema Renhoff SE is based on our legitimate interests in effective information and communication pursuant to Art. 6 para. 1 sentence 1 lit. f. EU-DS-GVO.

If you are asked for consent to data processing, i.e. if you declare your consent by confirming a button or similar (opt-in), the legal basis of the processing is Art. 6 para. 1 sentence 1 lit. a., Art. 7 EU-DS-GVO.

Your rights / possibility to object

If you are a member of a social network and do not want the network to collect data about you via our website and link it to your stored membership data with the respective network, you must

1. log out of the respective network before visiting our fan page,

2. delete the cookies stored on your device, and

3. close and restart your browser.
After logging in again, however, you will once more be recognizable to the network as a specific user.

For a detailed description of the respective processing and the opt-out options, please refer to the information linked below:

Facebook
Privacy policy: https://www.facebook.com/about/privacy/;
Opt-Out: https://www.facebook.com/settings?tab=ads and
http://www.youronlinechoices.com;

Instagram
Privacy policy: https://help.instagram.com/519522125107875;
Opt-Out: http://www.networkadvertising.org/managing/opt_out.asp and
http://www.youronlinechoices.com;

Youtube
Privacy policy: https://policies.google.com/privacy;
Opt-Out: https://tools.google.com/dlpage/gaoptout?hl=de and
http://www.youronlinechoices.com;

Xing
Privacy policy: https://privacy.xing.com/de/datenschutzerklaerung;
Opt-Out: http://www.youronlinechoices.com;

LinkedIn
Privacy policy: https://www.linkedin.com/legal/privacy-policy;
Opt-Out: https://www.linkedin.com/legal/cookie-policy and
http://www.youronlinechoices.com;

Pinterest
Privacy policy: https://about.pinterest.com/de/privacy-policy;
Opt-out: https://about.pinterest.com/de/privacy-policy.Indeed

Indeed
Privacy policy: https://hrtechprivacy.com/de/brands/about-indeed#privacypolicy
Opt-out: https://de.indeed.com/legal/privacyfaq

Overall, you have the following rights regarding the processing of your personal data:

Right of access; Right to rectification; Right to erasure; Right to restriction of processing; Right to object; Right to data portability; Right to complain about unlawful processing of your personal data to the competent data protection authority.

However, since Warema Renkhoff SE does not have complete access to your personal data, you should contact the providers of the social media directly when asserting your rights, as they each have access to the personal data of their users and can take appropriate measures and provide information.

If you still need help, we will of course try to support you. Please contact us at datenschutz@warema.de.

Notes on copyright and art copyright

If you want to publish pictures, texts, plans, videos, music, etc. on our website, you should know that you may thereby assign all rights of use to the network, which could ultimately have legal consequences for you if you are not the author or rights holder yourself.

At WAREMA, we attach great importance to IT security. Both the protection of our customer data as well as the digital security of our products are of prime importance to us. For this reason, we strive to identify and eliminate all relevant security vulnerabilities in our products, websites and other digital services. However, even our security processes and regular security tests do not completely guarantee vulnerability-free software. One of our goals as a company is to identify and eliminate these vulnerabilities as quickly as possible and to minimise the negative impact they have on our customers. Therefore, should you discover any evidence of a vulnerability, please contact us via e-mail at:

it.security(at)warema.de.

We will endeavour to respond to your request as quickly as possible, but at the latest you will receive a response within 5 working days. Please note:

• When contacting us, please provide valid contact information with which we can reach you.
• Describe the vulnerability in as much detail as possible. Provide firmware versions, API endpoints or website addresses, if available.
• Provide the time when you encountered the vulnerability.
• If possible, include the steps necessary to reproduce the vulnerability.
• Please give us enough time to work on the vulnerability and refrain from publishing it until then.
• We currently do not offer a bug bounty program at WAREMA.

Contact details for the group companies of the WAREMA Group can be found at the very end of this page.

Contact data protection

datenschutz@warema.de

As part of the contractual relationship and for the initiation of the contract, we process the following personal data:

For business customers / suppliers / partners:

• Contact details (e.g. first/last names of current and, if applicable, previous contact persons as well as name affixes, company name and address of the customer (employer), telephone number with extension, business e-mail address)

• Job-related information (e.g. role in the company, department)

• Sales information

• If applicable, information from any correspondence

For private customers:

• Master data (title, first name/last name, name affixes, date of birth if applicable)

• Contact details (e.g. name and home address (floor, district, region), mobile number, landline number, e-mail address, fax number)

• Different delivery/invoice address (e.g. name and address (if applicable, floor, district, state), if applicable, telephone number, if applicable, e-mail address)

• Order history

• If applicable, bank details (as part of a SEPA direct debit mandate also the first name/last name of the account holder)

• If applicable, preferred payment method, information on credit rating and credit history

• If applicable, information from any correspondence

We receive your personal data from you as part of the contract initiation process or during the ongoing contractual relationship. Exceptionally, in certain situations, your personal data will also be collected from other bodies. This includes occasion-related queries on relevant information with credit agencies or trade credit insurers, in particular on credit rating and credit behaviour.

We will delete your data as soon as they are no longer required for the aforementioned purpose and/or if you have revoked your consent. Data will only be stored beyond the existence of the contractual relationship in cases where we are obliged or entitled to do so. Regulations obliging us to store data can be found, for example, in the German Commercial Code (Handelsgesetzbuch) or the German Fiscal Code (Abgabenordnung). There may be a retention period of up to ten years. In addition, statutory limitation periods must be observed.

Within our company, we ensure that your data is made available only to the departments and persons who require it to fulfil our contractual and legal obligations.

In certain cases, other group companies or service providers (e.g. IT service providers, dispatchers, credit checks) help our respective specialist departments accomplish their tasks. This system has been used to conclude the agreements required under data protection law. In individual cases, data may also be passed on to a WAREMA authorised dealer in order to provide you with the best possible advice within the scope of fulfilling the contract or if your enquiry is received by us but is actually directed to an authorised dealer. However, any further transfer of data will only take place with your prior consent.

In addition, we are required to disclose certain information to public authorities, such as financial authorities, law enforcement authorities and customs authorities, in the cases required by law.

Data transmission to third countries (outside the European Union or European Economic Area) shall only take place if this is required to execute a contract or legal obligation, is mandated by law or if you have given us your consent for this.

If necessary, we transmit your personal data to our group company in Switzerland, insofar as this is required for the execution of the order. Compliance with the level of data protection is guaranteed by an adequacy decision of the EU Commission.

Your rights as a data subject are standardised in Art. 15 - 22 of the GDPR.

They include:

• Right of access (Art. 15 GDPR)

• Right to rectification (Art. 16 GDPR)

• Right to erasure (Art. 17 GDPR)

• Right to restriction of processing (Art.18 GDPR)

• Right to object to processing (Article 21 GDPR)

• Right to data portability (Art. 20 EU-GDPR)

To assert these rights, please contact: datenschutz@warema.de. The same applies if you have questions about data processing in our company or would like to revoke granted consent. You can also lodge complaints against such data processing with a data protection supervisory authority.

If we process your data in order to protect our legitimate interests, you can object to this processing at any time for reasons relating to your particular situation; this also applies to any profiling based on these provisions.

We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms, or if the processing serves to establish, exercise or defend legal claims.

If we process your personal data for the purpose of direct advertising, you have the right to object without stating any reasons; this also applies to profiling, insofar as it is connected with such direct advertising. If you object to processing for the purposes of direct advertising we will no longer use your personal data for these purposes.

In order for us to register or process a contractual relationship you are required to provide certain personal data. This is required for the establishment, implementation and termination of the contractual relationship and the fulfilment of the associated contractual and legal obligations. Execution of the contract is not possible without the provision of this data.

We do not use any fully automated processing procedures to bring about a decision.

WAREMA Renkhoff SE

Address

Hans-Wilhelm-Renkhoff-Strasse 2

D-97828 Marktheidenfeld, Germany

Contact information

Phone: +49 (0)9391/20-0

Telefax: +49 (0)9391/20-42 99

E-mail: info@warema.de

Contact data protection

datenschutz@warema.de

WAREMA Kunststofftechnik & Maschinenbau GmbH

Address

Dillberg 33

D-97828 Marktheidenfeld, Germany

Contact information

Phone: +49 (0)9391/20-0

Telefax: +49 (0)9391/20-42 99

E-mail: info@warema.de

Contact data protection

datenschutz@warema.de

WAREMA International GmbH

Address

Hans-Wilhelm-Renkhoff-Strasse 2

D-97828 Marktheidenfeld, Germany

Contact information

Phone: +49 (0)9391/20-0

Telefax: +49 (0)9391/20-42 99

E-mail: info@warema.de

Contact data protection

datenschutz@warema.de

WAREMA Sonnenschutztechnik GmbH

Address

Ostring 6,

D-09212 Limbach-Oberfrohna, Germany

Contact information

Phone: +49 (0)9391/20-0

Telefax: +49 (0)9391/20-42 99

E-mail: info@warema.de

Contact data protection

datenschutz@warema.de

Wings Professional Project GmbH

Address

Hutmacherring 7,

D-23556 Lübeck, Germany

Contact information

Phone: +49 (0)9391/20-0

Telefax: +49 (0)9391/20-42 99

E-mail: info@warema.de

Contact data protection

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Caravita GmbH

Address

Hans-Wilhelm-Renkhoff-Strasse 2

D-97828 Marktheidenfeld, Germany

Contact information

Phone: +49 (0)9391/20-0

Telefax: +49 (0)9391/20-42 99

E-mail: info@warema.de

Contact data protection

datenschutz@warema.de

Novaco Invest GmbH

Address

Dillberg 14-16

D-97828 Marktheidenfeld, Germany

Contact information

Phone: +49 (0)9391/20-0

Telefax: +49 (0)9391/20-42 99

E-mail: info@warema.de

Contact data protection

datenschutz@warema.de

Exterra Services GmbH

Address

Ammerthalstraße 16

D-85551 Kirchheim bei München, Germany

Contact information

Phone: +49 (0)9391/20-0

Telefax: +49 (0)9391/20-42 99

E-mail: info@warema.de

Contact data protection

datenschutz@warema.de

Clip ´n Shade GmbH

Address

Dillberg 14-16

D-97828 Marktheidenfeld, Germany

Contact information

Phone: +49 (0)9391/20-0

Telefax: +49 (0)9391/20-42 99

E-mail: info@warema.de

Contact data protection

datenschutz@warema.de